Majime Technology Pvt Ltd ("Majime",“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose information when you use our platform, website, and services.

By accessing or using Majime, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect various types of data to provide, improve, and secure our services.

A. Information You Provide to Us

• Account Registration: When you create an account, we collect personal details such as name, email, phone number, company details, and payment information.

• Business Information: If you use Majime for business operations, we may collect business-related data such as order history, customer details, shipping preferences, and financial transactions.

• Customer Communications: When you contact us via email, chat, or phone, we collect communication records for support and service improvement.

B. Information We Automatically Collect

• Usage Data: We collect information about how you interact with our platform, such as features accessed, time spent, and pages viewed.

• Device & Browser Data: Information such as IP address, device type, browser type, operating system, and referring URLs is collected for security and analytics purposes.

• Cookies & Tracking Technologies: We use cookies, web beacons, and tracking technologies to enhance your experience, analyze trends, and improve platform functionality.

C. Information from Third Parties

• Integrated Services: If you connect third-party services (e.g., Shopify, WooCommerce, courier partners), we may receive relevant business data.

• Marketing & Advertising Partners: We may collect analytics data from advertising networks and business partners to optimise user experience.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our platform and services.

• Personalize user experience and optimize platform functionality.

• Process transactions, generate invoices, and manage financial reporting.

• Communicate with users regarding account updates, support requests, and marketing promotions.

• Enhance security, fraud prevention, and risk management.

• Comply with legal obligations and regulatory requirements.

3. How We Share Your Information

We do not sell your personal data. However, we may share information under the following circumstances:

A. With Third-Party Service Providers

We may share your data with:

• Payment Processors: To securely process payments and manage transactions.

• Shipping & Courier Partners: To facilitate order fulfillment and delivery.

• Cloud Storage & IT Service Providers: For secure data hosting and platform performance optimisation.

B. For Legal Compliance & Security

We may disclose information if required by law, legal processes, or regulatory authorities to:

• Comply with legal obligations.

• Enforce our Terms of Service.

• Protect our platform, users, and business from fraud, security threats, or harmful activities.

C. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security & Retention

A. How We Protect Your Data

We implement robust security measures, including:

• Encryption of sensitive data (e.g., payment information).

• Access controls to limit unauthorised access.

• Regular security audits and monitoring for vulnerabilities.

B. Data Retention Policy

We retain personal and business data for as long as necessary to:

• Provide services and fulfill contractual obligations.

• Comply with legal, tax, and regulatory requirements.

• Resolve disputes and enforce agreements.

Upon request, we will delete or anonymize data that is no longer needed.

5. Your Rights & Choices

A. Access, Update, or Delete Your Data

You have the right to:

• Access and request a copy of your personal data.

• Correct or update inaccurate information.

• Request data deletion (subject to legal obligations).

B. Opt-Out of Communications

You can opt-out of marketing communications at any time via:

• Email unsubscribe links.

• Contacting us directly.

C. Managing Cookies & Tracking

You can control cookie preferences via browser settings. However, disabling cookies may affect platform functionality.

6. International Data Transfers

If you access Majime from outside India, please note that your data may be processed and stored in India or other countries with different data protection laws. By using our platform, you consent to such data transfers.

7. Third-Party Links & Services

Majime may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies separately.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, regulations, or industry best practices. When we do, we will notify users via email or platform notifications.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

📧 Email: hello@majime.in
🌐 Website:www.majime.in